The AI virtual assistant for your medical practice.
M.I.C.A answers your center's WhatsApp: it books appointments in your real schedule, understands voice messages and images, verifies payment receipts, and hands off to your team anything that is not its job. It attends every patient instantly, all at once.
- Ready in under an hour
- Connected to your scheduling system
- Never gives medical advice
- Official WhatsApp Business APIAnswers on your center's number
- Text, voice, images, and PDFUnderstands how each patient writes
- Protocol-based handoffSensitive matters always go to a person
- Ready in under an hourNo installs, no long projects
Every message left waiting is an appointment that can walk away.
The practice's WhatsApp is where patients come in. And it is almost always handled by someone who has ten other things to do.
- unread
Messages piling up
Patients write when they can, many at once. The one who gets no answer books somewhere else.
- No-show
Appointments that fall through
An appointment held on a verbal promise falls through easily, and that slot can no longer go to anyone else.
- Did it arrive?
Transfers checked by hand
Someone on the team checks each receipt against the account, one by one, to confirm the payment came in.
It attends every patient instantly. All at once.
A person handles one conversation at a time. M.I.C.A answers every one that comes in, right away, and each ends resolved or in your team's hands.
Book a demoFrom the first message to a confirmed appointment.
M.I.C.A does not take a message for someone to enter later: it closes the request inside your center's system.
- 01
A message comes in
The patient types, sends a voice message, or a photo. M.I.C.A understands all three.
Text · voice · image - 02
It understands the need
It tells an appointment from a question or a procedure, and routes to the right specialty based on what the patient describes.
Routing - 03
It checks your real schedule
It offers each practitioner's open slots, exactly as they are in the system.
Schedule - 04
It registers the patient
If it is their first time, it registers them in the system without anyone typing a thing.
Registration - 05
It verifies the payment
It reads the receipt, from any bank or wallet, and reconciles it with the appointment amount.
Receipts - 06
It confirms and reports
It books the slot, confirms it in the same conversation, and sends the report to the front office.
Confirmation
This is how M.I.C.A works, in a real conversation.
An end-to-end recording, unscripted: a patient asks for an appointment, sends their details by voice, makes a transfer, and gets the confirmation. Personal data is covered. Narration in Spanish.
- Times offered from the real schedule
- Patient registered from a voice message
- Receipt read and payment verified
- Every conversation visible to your team
Everything that comes through your center's WhatsApp.
The same features on every plan.
The schedule runs itself
M.I.C.A works on each practitioner's real schedule: what it confirms in the chat is already in the system.
- Books, changes, and cancels appointments without your team stepping in
- Routes to the right specialty based on the patient's request
- Registers new patients in the management system
The slot is booked once the payment is verified
If the visit is paid in advance, the slot is taken only when M.I.C.A has verified the receipt. No payment, and the schedule stays open.
- Reads photos, screenshots, and PDFs from any bank or wallet
- Recognizes the amount and calculates the remaining balance
- Confirms the appointment in the same conversation
Clear service, on the channel they already use
No new apps or portals: patients handle everything on the WhatsApp they always use, with an answer right away.
- Understands voice messages
- Answers your center's frequently asked questions
- Shares location, requirements, and preparation for tests
Your team handles only what needs a person
They see every conversation in real time and can step in whenever they want. Handoffs arrive with everything that was said: the patient repeats nothing.
- Every conversation visible, in real time
- Protocol-based handoff, always in the same cases
- The full conversation and the data already entered
Every verified payment, reported
The front office gets an email for every receipt M.I.C.A verified. The books are checked without matching transfers by hand.
- A report for every verified payment
- The amount recognized and the balance left
- A record to audit the books
The same as always, without the wait.
Your center keeps working on WhatsApp. What changes is who answers first.
| Without M.I.C.A | With M.I.C.A | |
|---|---|---|
| Response | When someone is free | Instantly, to everyone at once |
| Appointments | Entered by hand after chatting | In the schedule within the same conversation |
| Payments | Transfers matched one by one | The receipt is read and verified |
| Voice messages | Someone listens and types them out | Understood and entered |
| After hours | Messages wait until the next day | Answered at any time |
| Emergencies | Depend on who reads first | Go to your team by protocol |
How much time goes into WhatsApp today?
Move the values to match your center. The math is right there.
Your team spends on WhatsApp
44 hours per month
40 messages × 3 min × 22 days = 44 hours
That is 5.5 full 8-hour workdays.
M.I.C.A handles those conversations and your team takes only the ones that need a person.
It knows where its job ends.
A virtual assistant in healthcare is only useful if it has clear limits. These are written down before it talks to the first patient.
It never gives medical advice.
It does not diagnose, recommend treatments, or interpret test results, under any circumstances.
It always hands off to a person when there is:
A medical emergency
With serious symptoms or complications, the conversation goes to your team right away.
An explicit request
If the patient asks to talk to a person, it hands off without pushing back.
A complex billing matter
Refunds or special discounts are handled by your team.
A situation that needs support
Repeated complaints or offensive language go to a person.
It works inside your system, not alongside it.
M.I.C.A connects to your center's scheduling system: it reads the schedule, registers patients, and books appointments right there. And it answers on your own WhatsApp number.
- Your scheduling systemSchedule and patients
- Front officePayment reports
- Your teamHandoffs
Attending patients in under an hour.
No installs, no long projects. Your team does not lose days: setup takes under an hour.
- 1You tell us how your center worksLocations, practitioners, hours, and the questions you get the most.
- 2We connect your WhatsAppYour number moves to the official WhatsApp Business API. We verify it with you.
- 3We configure and integrateWe load your hours, practitioners, and answers, and connect it to your scheduling system.
- 4We test it togetherBefore it attends the first patient, you test it with your team.
One plan per message volume. Nothing else to choose.
Final prices in US dollars, taxes included. Every plan includes 1 schedule, patient service, appointment management, a knowledge base, and payment receipt verification.
Starter
1,000messages per month
A single-practitioner office with steady demand through the month.
USD185/mo
Start with StarterBasic
2,000messages per month
A practice with several practitioners or a very busy schedule.
USD250/mo
Start with BasicMedium
3,000messages per month
A medical center with a high flow of patients every day.
USD340/mo
Start with MediumAdvanced
5,000messages per month
A clinic or institution with many practitioners and high volume.
USD500/mo
Start with Advanced
Full plan More than 5,000 messages per month: built to fit the center's volume.
Talk to the team- On every planKnowledge baseM.I.C.A answers with your center's information: insurance coverage, requirements, test preparation, location, and hours.
- On every planPayment receipt verificationIt reads the receipt the patient sends (photo, screenshot, or PDF) and confirms the appointment only once the payment is verified.
Packs of 5 schedules
USD25/mo per pack
Every plan includes 1 schedule. More are added in packs of 5, at the same price on any plan. When the center adds or removes practitioners, the packs adjust on their own.
Frequently asked questions.
Does M.I.C.A give medical advice?
No, never. It does not diagnose, recommend treatments, or interpret test results. If a patient asks for a medical opinion, the conversation goes to a person on your team.
What happens if a patient writes about an emergency?
M.I.C.A hands the conversation off to your team right away. A medical emergency is one of the mandatory handoff cases, along with a request to talk to a person, complex billing matters, and situations that call for emotional support.
Does it work with my scheduling system?
M.I.C.A connects to your center's scheduling system to read the schedule, register patients, and book appointments. In the demo we review the system you use and show you how the integration works.
Do patients have to download anything?
No. They write to your center's WhatsApp as usual. M.I.C.A answers on that same number, through the official WhatsApp Business API.
How does it verify payments?
It reads the receipt the patient sends (a photo, a screenshot, or a PDF from any bank or wallet) and reconciles it with the appointment amount. It does not charge patients: it verifies receipts.
Can I adapt what it answers?
Yes. M.I.C.A is configured with your center's hours, practitioners, and frequently asked questions, and answers with that information.
Can my team step into a conversation?
Yes. Your team sees every conversation in real time and can step in whenever they want. Handoffs arrive complete, with the data already entered.
How long does setup take?
It takes under an hour, in four steps: you tell us how your center works, we connect your number to the official WhatsApp Business API, we configure M.I.C.A and integrate it with your scheduling system, and we test it with you before it attends patients.
What happens if I go over my messages in a month?
M.I.C.A never stops answering a patient. If you go over your plan's volume, you move to the next plan. There are no overage messages or variable charges.
Do prices include taxes?
Yes. They are final prices in US dollars, taxes included.
Want to see M.I.C.A with your schedule?
Tell us how your center handles patients today and we will show you how M.I.C.A would work with your practitioners and your system.