Technology that gets to market sooner.
Assistants built on your technical knowledge, support agents, quality models, and software built with AI. Your engineers stop hunting for answers and focus on designing, building, and selling the next product.
The starting point
What slows operations down today
Documentation no one has time to read
Manuals, datasheets, release notes, and specifications grow with every product. Finding the right answer takes longer than applying it.
Overloaded tier 1 support
The same configuration, compatibility, and known-issue questions arrive every day and tie up engineers who should be solving the hard cases.
Untapped production and test data
Every lot, test, and failure generates data that sits in storage. Quality issues surface only after they have already cost yield.
Development that can't keep pace with the product
Internal tools, integrations, and support software wait in the backlog for months, while the market moves at a different speed.
What we build
AI and software for high tech and semiconductors
Every solution connects to the systems you already use. You can start with one and add the rest on the same foundation.
- Assistants and knowledge
Technical assistant built on your knowledge
Answers from your company's documentation, specifications, and resolved tickets, always citing the source behind each answer.
- AI agents
Tier 1 support agent
Handles customer inquiries through the channels they already use, diagnoses known issues, and escalates to the right engineer with full context.
- Data and analytics
Predictive quality and failure analytics
Models trained on your production and test data that anticipate drift, failures, and yield loss before they reach the customer.
- Intelligent document processing
Specification and report processing
Extracts information from datasheets, test reports, and supplier documents, and loads it into your systems structured and validated.
- Custom software
AI-accelerated development
We build your internal tools and products with agents that write, test, and document code, under review by expert engineers.
- Integrations and automation
Connected internal tools
Ticketing, manufacturing execution, ERP, and code repositories connected to one another, so every piece of data is entered once and flows where it is needed.
How it would work
A technical ticket, end to end
A hardware company receives customer tickets every day with error reports, attached logs, and screenshots. Today, a support engineer reads each one, searches manuals and past cases, and replies when they can.
The ticket comes in
The agent receives it through the customer's channel, along with the text, logs, and any screenshots attached.
It understands the problem
It identifies the product, the version, and the symptom, and asks only for the details still needed to diagnose it.
It searches the company's knowledge
It works through the technical documentation, release notes, and resolved tickets, and drafts a proposed fix with its sources.
It proposes and responds
If it is a known issue, it replies to the customer with the steps to follow. If not, it leaves the proposal ready for an engineer to review and send.
It escalates what falls outside its scope
New failures, critical accounts, or potential quality issues go to someone on the engineering team, with the diagnosis and history already on file.
We have done this before
The technology is already in production
M.I.C.A · Integrando Salud
An agent in production that serves clients on WhatsApp, understands voice messages and images, reads payment receipts from any bank, and writes directly to the client's management system.
In high tech and semiconductors: the same technology that receives a ticket, understands a screenshot, and hands off to a person when the case requires it.
Colegio ECEBA
End-to-end development of a proprietary platform: a web application and native iOS and Android apps, with management, tracking, and communication on a single system.
In high tech and semiconductors: how we build the internal tools and software products your team needs.
What AI is already changing
- up to 2x
- faster completion of coding tasks for developers using generative AI
- 14%
- more issues resolved per hour in customer support with a generative AI assistant
- up to 17%
- lower semiconductor manufacturing costs with AI and machine learning, over the long term
What sets us apart
Why leaders choose Axlan
Leaders work with us because we deliver AI that works in production, not just in demos.
Elite AI talent
Senior AI and software engineers with real experience taking solutions to production.
End-to-end execution
From strategy and data to deployment and operations in production.
Safe, scalable AI
Designed for transparency and human oversight, and built to last.
AI-accelerated delivery
We build with AI, so we reach production faster and with fewer hours.
Wondering how AI
can help your company?
Tell us about a process that eats up hours today. We'll tell you whether it can be automated, how, and with what.