More patients seen with the same team.
AI agents that respond to patients at any hour, book in the system you already use, and confirm every appointment. Your organization handles more visits, loses fewer appointments, and your staff gets back to caring for patients.
The starting point
What slows operations down today
An overwhelmed front desk
Appointments, changes, and questions come in on WhatsApp and by phone around the clock. Every message not answered in time is a patient who goes elsewhere.
Appointments that go empty
An appointment booked verbally and never confirmed carries a high risk of a no-show. Every gap in the schedule is clinical time that cannot be recovered.
Prepayments that are hard to track
Transfers and payment receipts from different banks and digital wallets are checked by hand, one by one, against the schedule and the cash register.
Information spread across too many systems
Medical records, test results, scheduling, and billing live in different places, and staff lose time searching for data and entering it again.
What we build
AI and software for healthcare
Every solution connects to the systems you already use. You can start with one and add the rest on the same foundation.
- AI agents
M.I.C.A, a virtual receptionist on WhatsApp
Our own product: available 24 hours a day, it understands text, voice notes, and images, registers new patients, and books, reschedules, or cancels appointments inside the hospital information system (HIS).
- Intelligent document processing
Payment verification
Reads payment receipts as photos, screenshots, or PDFs from any bank or digital wallet, reconciles them against the appointment fee, and prepares the report for the billing office.
- Assistants and knowledge
Assistant for your staff
Internal protocols, insurance coverage, test preparation, and administrative procedures answered instantly, drawn from your organization's own information.
- Integrations and automation
Connected healthcare systems
HIS, lab, billing, and spreadsheets connected to each other: every piece of data is entered once, and everyone works from the same information.
- Data and analytics
No-show and demand forecasting
Custom predictive models, trained on your history, to anticipate no-shows and size schedules and teams by specialty.
- Custom software
Patient platforms
Custom portals and apps so patients can look up information, manage their care, and get updates without going through the front desk.
How it would work
An appointment, from first message to confirmation
A patient messages a medical center on WhatsApp, often after hours, with a voice note or a photo of a doctor's order. Without an agent, that message waits until the front desk opens.
The request comes in
The agent receives it on WhatsApp at any hour, whether it is text, a voice note, or an image.
It identifies the patient
Looks the patient up in the HIS and, if they are new, registers them without anyone typing a single field.
It routes to the right specialty
Interprets the request, directs it to the appropriate specialty, and offers the open slots from the real schedule.
It confirms the appointment
Books it in the system and, if the center requires prepayment, locks the appointment only once the payment receipt is verified.
It hands off what is not its call
The AI never gives medical advice. In an emergency, when the patient explicitly asks, or when there is a complaint, the conversation goes to a staff member with the full context.
We have done this before
The technology is already in production
M.I.C.A · Integrando Salud
Our own product, built in partnership with Integrando Salud: it can be activated by any of the more than 1,400 medical centers that use its system. The agent handles WhatsApp, books appointments, understands voice notes and images, and verifies payments.
In healthcare: an agent in production that works inside the center's HIS and hands every sensitive exception to a person.
What AI is already changing
- 23%
- average no-show rate for medical appointments, according to a review of 105 studies
- 49%
- of physicians' time in the US goes to electronic health records and administrative work, versus 27% with patients
- 5–10%
- of US healthcare spending could be saved with broader AI adoption
What sets us apart
Why leaders choose Axlan
Leaders work with us because we deliver AI that works in production, not just in demos.
Elite AI talent
Senior AI and software engineers with real experience taking solutions to production.
End-to-end execution
From strategy and data to deployment and operations in production.
Safe, scalable AI
Designed for transparency and human oversight, and built to last.
AI-accelerated delivery
We build with AI, so we reach production faster and with fewer hours.
Wondering how AI
can help your company?
Tell us about a process that eats up hours today. We'll tell you whether it can be automated, how, and with what.