Retail that sells more with every conversation.
AI agents that advise shoppers and close sales on your customers' channels, unified inventory across every point of sale, and models that anticipate what will sell, where, and in which size. More sales, fewer stockouts, and less capital tied up in inventory.
The starting point
What slows operations down today
Inventory that doesn't match across channels
The store, the warehouse, and the online shop show different numbers. You sell products you don't have and lose sales on products you do.
Inquiries that overwhelm customer service
Questions about sizes, exchanges, shipping, and availability pour in on WhatsApp and Instagram all day, and many go unanswered just as the customer is about to buy.
Buying decisions made by gut feel
What to replenish, in which size mix, and for which store is decided on the experience of past seasons. There is too much in one place and too little in another.
Promotions nobody measures
Discounts and campaigns go out without knowing how much extra they sold, how much margin they gave up, or which customers they reached.
What we build
AI and software for retail and fashion
Every solution connects to the systems you already use. You can start with one and add the rest on the same foundation.
- AI agents
Shopping and post-purchase advisor
An agent serves customers on WhatsApp and Instagram, recommends sizes and products, checks real inventory, takes the order, and manages exchanges and returns according to your policy.
- Data and analytics
Demand forecasting by product and size
Custom predictive models, trained on your own history, that anticipate what will sell at each store so you can buy and allocate better.
- Integrations and automation
Unified inventory across channels
Stores, warehouse, e-commerce, and marketplaces connected to the ERP: every sale draws from the same stock and everyone sees the same number.
- Intelligent document processing
Reading supplier invoices and delivery notes
It extracts the data from each document, checks it against the purchase order, and records incoming goods without manual typing.
- Data and analytics
Recommendations and promotion measurement
Product suggestions based on each customer's history, and analysis of the real impact of every promotion on sales and margin.
- Assistants and knowledge
An assistant for sales associates
Catalog, garment composition, size guide, exchange policies, and current promotions, answered instantly on the sales floor.
How it would work
A size exchange, resolved in the conversation
An apparel chain receives exchange requests on WhatsApp every day: photos of receipts, voice messages, and questions about availability. Today someone reads them, checks inventory store by store, and replies when they can.
The request arrives
The customer writes on WhatsApp that they need a different size and sends a photo of the receipt or the product.
It validates the purchase
The agent finds the purchase in the system, checks that it falls within the exchange window and policy, and confirms the product.
It finds the size in stock
It checks unified inventory and offers the nearest stores that have it, or home delivery.
It processes the exchange
It reserves the item, records the exchange in the system, and tells the customer where and when to pick it up. When it makes sense, it suggests a matching product.
It hands off what it should not handle
Defective items, complaints, or cases outside policy go to someone on the team, with the conversation and the purchase details already captured.
We have done this before
The technology is already in production
M.I.C.A · Integrando Salud
An agent in production that serves customers on WhatsApp, understands voice messages and images, reads payment receipts from any bank, and writes directly into the client's management system.
In retail and fashion: the same technology that advises a customer on WhatsApp, validates their purchase, and records the exchange in your system.
EMAS S.A.
A full implementation of an industrial ERP: more than 15 modules, including purchasing, inventory, production, sales, and finance.
In retail and fashion: the foundation for purchasing, inventory, and sales across every channel to run on a single source of truth.
What AI is already changing
- 10–15%
- more revenue that personalization based on customer data typically generates
- up to 5%
- in incremental sales from decision systems based on generative AI
- 50–70%
- less time to complete a purchase with a conversational assistant compared with a traditional app
What sets us apart
Why leaders choose Axlan
Leaders work with us because we deliver AI that works in production, not just in demos.
Elite AI talent
Senior AI and software engineers with real experience taking solutions to production.
End-to-end execution
From strategy and data to deployment and operations in production.
Safe, scalable AI
Designed for transparency and human oversight, and built to last.
AI-accelerated delivery
We build with AI, so we reach production faster and with fewer hours.
Wondering how AI
can help your company?
Tell us about a process that eats up hours today. We'll tell you whether it can be automated, how, and with what.